Terms of Service

By creating a Main St. Marketing account you agree to these terms. Main St. Marketing is a marketing tool for businesses: it helps you plan, write, schedule and publish social posts, manage review replies, and track performance across connected platforms.

You must provide accurate business information and keep your sign-in credentials secure. You're responsible for everything that happens under your account, including content published by your connected accounts. Only people you invite as members of your business may access it in Main St. Marketing.

Main St. Marketing publishes through a partner service to platforms such as Google Business Profile, Facebook, LinkedIn and Instagram. Those platforms have their own terms, and you must comply with them. We can only publish, sync and report what each platform permits — some features may be limited or unavailable for particular platforms. If a platform revokes access, affected features pause until you reconnect.

You agree not to use Main St. Marketing to:

• Post content that is illegal, misleading, hateful or infringes others' rights
• Impersonate people or businesses you don't represent
• Send spam or artificially inflate engagement
• Scrape, resell or overload the service, or attempt to access other businesses' data

You're responsible for the content you publish through Main St. Marketing. We may suspend accounts that repeatedly violate these rules or platform policies.

Posts, replies and analysis in Main St. Marketing are drafted with AI from your business details. Review drafts before they publish — you are responsible for their accuracy and for ensuring claims, prices and offers match your actual business. Autopilot publishes on your behalf according to the mode you select; choosing fully automatic mode means you accept drafts going out without manual approval.

We work hard to keep Main St. Marketing available, but the service is provided "as is" without warranties of any kind. We may change, suspend or discontinue parts of the service; if we discontinue something material to you, we'll give reasonable notice.

If you subscribe to a paid plan, you agree to pay the fees for that plan. Prices and plan limits are shown at signup and may change with notice. Third-party costs (such as fees charged by your publishing partner or social platforms) are separate.

You can stop using Main St. Marketing at any time. We may suspend or terminate accounts for violations of these terms. On termination, we'll make your data available for export for a reasonable period and then delete it in line with our privacy policy.

To the fullest extent permitted by law, Main St. Marketing is not liable for indirect or consequential damages, lost profits, or losses arising from third-party platforms — including posts that fail to publish, removed reviews, or platform outages. Our total liability is limited to the fees you paid us in the 12 months before the claim.

We may update these terms from time to time. We'll notify you of material changes in the app. Continuing to use Main St. Marketing after a change means you accept the updated terms.

Questions about these terms? Reach us through the support contact listed on your account settings page, or at the address we provide when you sign up.